Question 1

Do you ship peptides to all of South Africa?

Accepted Answer

Yes — we ship discreetly to all 9 provinces via courier. Orders placed before 12pm ship the same day. Delivery takes 1–3 business days to major centres (Johannesburg, Cape Town, Durban, Pretoria) and 3–5 days to outlying areas.

Question 2

Are your peptides pharmaceutical grade?

Accepted Answer

All our peptides are HPLC-verified with a Certificate of Analysis (COA) from an independent third-party lab. We test for purity, identity, and bacterial endotoxins. COA documents are available on every product page.

Question 3

How do I pay in South African Rand (ZAR)?

Accepted Answer

We accept EFT/direct bank transfer, credit/debit cards, and instant EFT via PayFast. All prices are displayed in ZAR with no hidden import fees.

Question 4

What is the shelf life of your peptides?

Accepted Answer

Lyophilised (freeze-dried) peptides have a shelf life of 24 months when stored correctly at room temperature away from light and moisture. Once reconstituted with bacteriostatic water, use within 4 weeks and keep refrigerated at 2–8°C.

Question 5

Do you offer a Certificate of Analysis for every product?

Accepted Answer

Yes. Every batch is independently tested via HPLC and mass spectrometry. COA documents are linked on each product page and verified via our COA verification portal.

Question 6

What peptides do you stock for weight loss?

Accepted Answer

We stock semaglutide, tirzepatide (TZ2-Tirz), and retatrutide (RT3-Reta) — the three most clinically researched GLP-1 class peptides for weight management. We also carry MOTS-c for metabolic support.

Question 7

What is the difference between semaglutide and tirzepatide?

Accepted Answer

Semaglutide is a GLP-1 receptor agonist (same mechanism as Ozempic/Wegovy). Tirzepatide is a dual GLP-1/GIP agonist that typically produces greater weight loss. Retatrutide (triple agonist) is the newest and shows the highest weight loss in clinical trials at up to 24% body weight.

Question 8

How do I track my order?

Accepted Answer

Once your order ships you will receive a tracking number via email or SMS. You can track your parcel directly on our website at peptide-south-africa.com/track-order.

Question 9

What is your return and refund policy?

Accepted Answer

We accept returns for damaged or incorrect items within 7 days of delivery. Due to the nature of research peptides, opened vials cannot be returned. See our full refund policy at peptide-south-africa.com/refund.

Question 10

Do you offer peptide protocol advice?

Accepted Answer

We provide educational resources and a free protocol finder tool on our site. For personalised medical advice, consult a registered South African healthcare practitioner. Visit our Research section for guides on reconstitution, injection technique, and bloodwork.

Frequently Asked Questions